Refund Policy

RETURNS & REFUNDS POLICY

SATISFACTION GUARANTEE: If you are not completely satisfied with our products, please contact  consumer service within 30 days of the date of delivery at 1-833-866- HEMP (4367) or hello@hempcocanada.com and someone from our team will help you.

Please note that in certain cases you may be required to return the product to us, and that you will be responsible for return shipping charges.

Please do not send any products back to us without having spoken to Consumer Support first.

Incomplete or Incorrect Addressing

Our shipping system will create a shipping label with the same information you enter on our online ordering form. In the event you enter your address incorrectly, we cannot be held responsible. Please ensure you input the correct address when placing your order to avoid any delays or non-deliveries.